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Guest services

Find everything you need to help you make the most out of your visit to Braintree Village

What are you looking for?

Find more information about all our guest services below.

Services and information

Find out more about the services we offer to help make your visit to Braintree Village relaxing experience.

Services & information

Access and mobility

Find out more about our access and mobility services, designed so all our guests can enjoy a great day out.

Access & Mobility

Safety and security

At Braintree Village we take your safety and security very seriously. All our staff are trained to ensure you have a safe, secure and enjoyable experience.

Safety & Security

Lost property

Lost or found an item at Braintree Village? Choose from the options to get reunited.

Lost property

Personal Styling

If you’re looking for an extra special day out, why not treat yourself to the ultimate VIP experience?

Personal Styling

Contact us

Whether you have a question or suggestion, we'd love to hear from you.

Contact us

Share your thoughts

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Share your thoughts

PLUS+ Lounge

Relax, recharge and enjoy a little luxury inside our stylish PLUS+ Lounge

PLUS+ Lounge
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Braintree Village
Braintree Village Chapel Hill, Braintree CM77 8YH
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01376 348168
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