FIND OUT MORE ABOUT OUR GUEST SERVICES
PLUS+ Concierge
Whether you want to enjoy a meal at one of our many restaurants, push the pram bag-free, or continue your day exploring without being weighed down, PLUS+ Concierge is your opportunity to enjoy a day of shopping without lugging heavy bags around. As a PLUS+ Member, you can use this VIP service completely free of charge and choose between collect-on-site, carry-to-car and home delivery.
Mind x Braintree Village
We’re proud to be partnering with Mind, the UK’s leading mental health charity, dedicated to making sure no one faces a mental health problem alone. Mind provides life-changing information, advice, and support to anyone who needs it — offering a safe place to turn and helping people find the right help at the right time. Through our partnership, we’re helping to raise awareness of Mind’s important work and signposting guests to information and support when they need it most. Keep an eye out for messages around our centre, and please speak to one of our friendly team members if you’d like to find out more or access helpful resources.
